Scottsdale Jobs Az – Service Desk Engineer | Droisys October 2026

Scottsdale Jobs Az – Our team is composed of experts, pioneers, and accomplished executives in technology and business. Under the leadership of our core management and leadership team, coupled with the seasoned advice and expertise of our advisors and partner companies, our Account 360 AI team has pursued challenges and achieved great success. Our team spans a wide array of disciplines, such as strategy, programming, UX, UI, and engineering, as well as related specialties in emerging technologies relevant to AI and machine learning.

 

 

Droisys is an innovation technology company and a full-service software development partner. Founded in 2003 and headquartered in Fremont, California, the company specializes in delivering end-to-end, custom technology solutions designed to solve complex business challenges and drive digital transformation strategies

 

 

 

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Position :

 

• Service Desk Engineer

 

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Here are the job details

Job Title L1 Service Desk / Desktop Support Engineer

Job Location Scottsdale, AZ [Onsite Work]

Duration 12+ Months

Rate: $20 – $25/hr W2 (Paid Semi-monthly)

Key Skills are: L1 Support, On Call support experience, Handling all the Inbound calls, chat and emails in Service Desk, Handling basic L1 level queries from the end users.

Job Description

· 4+ years of experience in providing Desktop Support with Windows 10 and Windows 8 support.

· Maintain ownership of user issues and ensure that they receive resolution within a reasonable timeframe.

· Escalate issues and involve experts wherever required to resolve issues as quickly as possible.

· Good experience working on Windows OS.

· Good experience with Microsoft Office product suite.

· Third party vendor management and support.

· Provide initial assessment of urgency and business impact on all support calls.

· Knowledge working on remote support tools.

· Excellent communication skills

· Excellent remote support troubleshooting skills.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

 

 

 

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Droisys

Scottsdale AZ